Shipping & Delivery

Shipping Coverage

We currently ship within the United Arab Emirates and selected international destinations. Orders to certain countries may be restricted in compliance with UAE laws and international regulations, including OFAC.

Order Processing Time

Orders that will be placed after 3 PM, consequently, in this case, orders will be accepted the next business day. Shipment time could be delayed beyond the provided time if the provided address is not correct and complete.

Delivery Timelines

The order will be delivered within 3 - 7 working days

Shipping Charges

Shipping charges will be calculated based on the customer's location and order weight.

Order Tracking

Tracking link shared via email/SMS after dispatch.

Delivery Conditions

Ensure accurate address details. Delays may occur due to incorrect info or external factors.

Failed Delivery Attempts

Multiple attempts may be made. Additional charges may apply for re-delivery.

International Shipping & Customs

Customer responsible for customs duties and taxes. We are not liable for customs delays.

Damaged or Missing Items

Report within 48 hours with proof.